Shipping rates given for online purchases may occasionally need to be re-assessed by our staff in order to ensure they are as accurate as possible. You will be contacted by a member of our team after your order has been placed if this is the case. Customers are also welcome to call the store in order to verify correct shipping costs for online orders.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
All orders placed by 1 PM EST are usually processed the same day. In-stock orders placed by these cutoff times will be shipped within 3 business days, but some circumstances may prevent this; we will let you know if there are any such delays in your order by the end of the next business day.
WHAT HAPPENS IF MY ORDER IS BACKORDERED OR OUT OF STOCK?
Sometimes, part of your order may be on backorder or out of stock. If this should occur, we will contact you as soon as possible with an estimated arrival date. We have items on constant reorder with our suppliers, so wait times are generally not long. If an Item is backordered by our supplier, it would indicate the item is very popular and is likely that many other stores are backordered as well.
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